Select the Database label at the top of the Explorer view's left pane, then seelct the Properties option from the right mouse menu to open the Database Properties window in the right pane.
Select the Application tab, and verify the Web Users field indicates a number larger than 0
If the web users field indicates no web licenses:
Ensure the qactiv.bin license file is located in the installation directory (e.g. C:\Program Files (x86)\Quality America, Inc\SPC-PC IV Explorer) on each computer where the application was installed
If needed, contact Quality America via email to tech@qualityamerica.com for an updated license file
Assign the web user licenses to users in the User branch by selecting the username, then the Edit User option.
Users marked with Web User Viewer license may view charts from the web interface Characteristic, Analysis and Work Set (if enabled in desktop) menus.
Access rights may be further restricted based on the Privilege level assigned to the user in the desktop application, as well as to Private Parts, Analyses and Work Sets.
Web Server Requirements:
Microsoft Windows Web Server 2008 R2 or later; or, Windows 8 or later