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Process Excellence Books

Our Six Sigma, SPC and Quality Management textbooks, written by Paul Keller, are co-published with the McGraw-Hill Professional Education team. Purchase them separately, or included with one of our certification courses.

SPC Demystified

The Handbook for Quality Management: Second Edition

Six Sigma Demystified: Second Edition

The Six Sigma Handbook: Sixth Edition

We are pleased to offer each of our books in printed format (for shipment within the US), or in electronic format, for use on computers and in most popular tablets. While some of our customers choose eBooks to save shipping costs, many find their portability an asset when traveling, whether abroad or simply between home and office. Still others recognize the enhanced search capabilities that electronic books offer. Later editions of the eBooks (e.g. Six Sigma Handbook, Fourth Edition) include direct links to online study guides, videos and other useful content such as example files.

Since 1982: The art & science to improve your bottom line

Quality America offers Statistical Process Control software, as well as training materials for Lean Six Sigma, Quality Management and SPC. We embrace a customer-driven approach, and lead in many software innovations, continually seeking ways to provide our customers with the best and most affordable solutions. Leaders in their field, Quality America has provided software and training products and services to tens of thousands of companies worldwide.

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    • Short Courses & Study Guides
    • Process Excellence Books
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