Tools
Concepts
What does the term "Six Sigma" stand for
Black Belt Selection & Training
Applications
Does Six Sigma Work in Smaller Companies?
Six Sigma in Information Systems
Six Sigma in Staffing and Employee Relation
Six Sigma application to software projects
Importance of SPC to Six Sigma Projects
Integrating Six Sigma and Related Initiatives
Six Sigma vs. ISO 9001 and Baldrige
Difference between TQM & Six Sigma
Six Sigma in Information Systems
01/25/2008:
I would appreciate your help in directing me towards the literature on the uses of
Six Sigma in Information Systems.
MK
I am not aware of any literature specifically targeted to MIS. Nonetheless, I have had the pleasure of
working with individuals in MIS and computer programming who have successfully applied Six Sigma methods to their products and services. The methodology is similar
to that described in my Six Sigma
Demystified book: definition of customer needs, with projects targeted to improve key metrics relative to those needs. As in any application, focusing on issues
critical to cost, quality and scheduling will generally lead to meaningful improvement.
Learn more about the Lean Six Sigma principles and tools for process excellence in Six Sigma Demystified (2011, McGraw-Hill) by Paul Keller, in his online Lean Six Sigma DMAIC short course ($249), or his online Green Belt certification course ($499).
