Quality Management
W. Edwards Deming
Deming on Profound Knowledge & Systems Thinking
Deming on Management of Human Resources
Deming 14 Points for Management
Strategy
Cost of Quality
Prevention is the Key to Reduced Quality Costs (Quality Magazine, November 8, 2019)
Improving Quality and Cutting Costs (Quality Magazine, September 1, 2016)
Strategy for Reducing Quality Costs
Benefits of Quality Cost Reduction
Benchmarking
Getting Started with Benchmarking
Quality Audits
Characteristics of Quality Audits
Qualitative and Quantitative Audit Methods
Management of the Audit Function
Ethical Responsibility of the Auditor
Importance and Utility of Quality Documentation
Other Topics in Quality Management
Difference between TQM and Six Sigma
Importance of SPC to Quality Management System Performance
Process Improvement through Root Cause Analysis
Quality Management By Industry
