Responsible Entity

Roles

Responsibilities

• Ensures Six Sigma goals are linked to enterprise goals
• Develops new policies as required
• Aligns process excellence efforts across the organization
• Suggests high-impact projects
• Approves project selection strategy

• Provides resources
• Tracks and controls progress toward goals
• Reviews improvement teams’ results (BB, GB, Lean, Supply Chain, other)
• Reviews effectiveness of Six Sigma deployment: systems, processes, infrastructure, etc.

• Communicates vision
• Removes formal and informal barriers
• Commissions modification of compensation, incentive, reward and recognition systems

• Six Sigma champion for ACME
• Develops Enterprise Six Sigma deployment
• Owns the Six Sigma project selection and prioritization process for ACME
• Ensures Six Sigma strategies and projects are linked through quality function deployment to business plans
• Achieves defect reduction and cost take-out targets through Six Sigma activities
• Member of Executive Six Sigma Council
• Leads and evaluates the performance of Black Belts and Master Black Belts
• Communicates Six Sigma progress with customers, suppliers and the enterprise
• Champions Six Sigma reward and recognition, as appropriate

• Works with local units to customize Black Belt and Green Belt requirements to fit business needs
• Develops and implements systems for certifying Black Belts and Green Belts
• Certifies Black Belts

Cross-functional Six Sigma team

Part-time change agent

• Provides input into policies and procedures for successful implementation of Six Sigma across ACME
• Facilitates Six Sigma activities such as training, special recognition events, Black Belt testing, etc.

Enterprise Six Sigma expert

Permanent full-time change agent

Certified Black Belt with additional specialized skills or experience especially useful in deployment of Six Sigma across the enterprise

• Highly proficient in using Six Sigma methodology to achieve tangible business results
• Technical expert beyond Black Belt level on one or more aspects of process improvement (e.g., advanced statistical analysis, project management, communications, program administration, teaching, project coaching)
• Identifies high-leverage opportunities for applying the Six Sigma approach across the enterprise
• Basic Black Belt training
• Green Belt training
• Coach/Mentor Black Belts
• Participates on ACME Six Sigma Certification Board to certify Black Belts and Green Belts

Six Sigma technical expert

Temporary, full-time change agent (will return to other duties after completing a two to three year tour of duty as a Black Belt)

• Leads business process improvement projects where Six Sigma approach is indicated
• Successfully completes high-impact projects that result in tangible benefits to the enterprise
• Demonstrated mastery of Black Belt body of knowledge
• Demonstrated proficiency at achieving results through the application of the Six Sigma approach
• Internal Process Improvement Consultant for functional areas
• Coach/Mentor Green Belts
• Recommends Green Belts for Certification

Six Sigma project originator

Six Sigma project leader

Part-time Six Sigma change agent. Continues to perform normal duties while participating on Six Sigma project teams

Six Sigma champion in local area

• Demonstrated mastery of Green Belt body of knowledge
• Demonstrated proficiency at achieving results through the application of the Six Sigma approach
• Recommends Six Sigma projects
• Participates on Six Sigma project teams
• Leads Six Sigma teams in local improvement projects
• Works closely with other continuous improvement leaders to apply formal data analysis approaches to projects
• Teaches local teams, shares knowledge of Six Sigma
• Successful completion of at least one Six Sigma project every 12 months to maintain their Green Belt certification

• Completes chartered Six Sigma projects that deliver tangible results
• Identifies Six Sigma project candidates

• Ensures flow-down and follow-through on goals and strategies within their organizations
• Plans improvement projects
• Charters or champions chartering process
• Identifies teams or individuals required to facilitate Six Sigma deployment
• Integrates Six Sigma with performance appraisal process by identifying measurable Six Sigma goals/objectives/results
• Identifies, sponsors and directs Six Sigma projects
• Holds regular project reviews in accordance with project charters
• Includes Six Sigma requirements in expense and capital budgets
• Identifies and removes organizational and cultural barriers to Six Sigma success
• Rewards and recognizes team and individual accomplishments (formally and informally)
• Communicates leadership vision
• Monitors and reports Six Sigma progress
• Validates Six Sigma project results
• Nominates highly qualified Black Belt and/or Green Belt candidates

• Sponsor is ultimately responsible for the success of sponsored projects
• Actively participates in projects
• Ensures adequate resources are provided for project
• Personal review of progress
• Identifies and overcomes barriers and issues
• Evaluates and accepts deliverable

Manages Six Sigma resources dedicated to a particular area (e.g., teams of Black Belts on special assignment)

Champions Six Sigma Black Belt team

• Provides day-to-day direction for Six Sigma project Black Belt and team activities
• Provides local administrative support, facilities, and materials
• Conducts periodic reviews of projects
• Provides input on Black Belt performance appraisals
• Makes/implements decisions based on recommendations of Six Sigma Black Belts

• Actively participates in team tasks
• Communicates well with other team members
• Demonstrates basic improvement tool knowledge
• Accepts and executes assignments as determined by team