Tools
7MP Management and Planning Tools
8QC Traditional Quality Control Tools
Failure Mode, Effects, and Criticality Analysis
Maintainability and Availability
Process Decision Program Charts
An excerpt of key quality management tools from The Handbook for Quality Management, Second Edition by Paul Keller and Thomas Pyzdek (McGraw-Hill, 2013)
TOOL |
USAGE |
Control charts |
Determine process control status; maintain statistical control. |
Pareto diagram |
Select most promising opportunities for improvement. Rank-order problems. |
Histogram |
Group data and display graphically. Visually evaluate empirical distribution of process. |
Scatter diagram |
Display change in one variable as another variable changes. |
Flow chart |
Organize information about a process in a graphical manner. Show how inputs combine to create outputs. |
Cause and effect diagrams |
Display all possible causes of a particular problem in an organized graphical fashion. |
Check sheet |
Delineate important items and characteristics, direct attention to them and verify they were evaluated. |
Design of experiments |
Proactively improve processes by evaluating the effect of carefully planned and controlled changes to input variables. |
Learn more about the Quality Improvement principles and tools for process excellence in Six Sigma Demystified (2011, McGraw-Hill) by Paul Keller, or his online Green Belt certification course ($499).